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  3. About telehealth appointments

Sesame: How do I access my telehealth appointment?

After you book a video appointment, you will receive an initial confirmation and a reminder via email and text.

There are three ways in which a video visit can be accessed:

  • Select "Join virtual appointment" from the booking confirmation email.
  • If you have an existing account or created one at purchase, login at sesamecare.com, navigate to 'My appointments,' and select "Join virtual appointment."
  • Click the link in the text message sent to you 15 minutes before your scheduled appointment time.
We suggest using Google Chrome, Firefox, or Safari to connect to your visit.