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  3. Shipping & Returning Your Sample

How do I return my sample?

1. Fill out the sample label.

Write your last name, first name initial, date of birth, and collection date and time on the provided sample label and apply it to the side of the sample tube.

2. Fill out the lab form.

Add your details to the provided lab form.

3. Prepare your sample for shipping.

Place the sample tube in the sample bag and seal. Place the frozen ice pack, sample bag, and lab form into the thermal mailer envelope. Do not remove the inside layer of the thermal mailer. Seal the thermal mailer by removing the adhesive strip and securing it.

4. Drop off your envelope at your nearest FedEx location.

Remember, you must ship the same day you collect your sample. If you need help finding your nearest FedEx location, click this link.