Healthyr: What happens if my sample gets rejected?


Rejections happen! Oftentimes, there was not enough blood collected to test the sample. But don't worry, at Healthyr, we want everyone to have a successful experience with our at-home tests!

If this was your first test, you will be sent an email with information about your rejection as well as a replacement free of charge! We also offer to arrange a phone or video call with a member of our Sample Collection Support Team. They have tips and tricks that make getting enough blood on the card a breeze!