What happens if my sample gets rejected?

 

Rejections happen! Often times, there was not enough blood collected to test the sample. But don't worry, at Healthyr, we want everyone to have a successful experience with our at-home tests!

If this was your first test, you will be sent an email with information about your rejection as well as a replacement free of charge! We also offer to arrange a phone or video call with a member of our Sample Collection Support Team. They have tips and tricks that make getting enough blood on the card a breeze!