We understand that pricking yourself can be scary! Don't worry; we are here to help! If you need assistance during the collection, are down to one lancet, unsure you are on the right track, or just want one of our friendly Customer Care Advocates to help walk you through the process, please reach out!
If you are unsure if your sample collection was sufficient, you can send an email with a photo of your ADX card to firstname.lastname@example.org. Our Customer Care team is always happy to review your collection card before you mail it to our lab to help you avoid a rejection.